Structured Cable Products Inc. – Terms and Conditions of Sale – USA Offices


Terms & Conditons of Sale EUROPE

Acceptance – Unless otherwise specifically agreed to in writing by an authorized representative of Structured Cable Products, Inc. (“SCP”), all orders received are subject to the following Terms and Conditions of Sale.

Prices – Our Price Lists and pricing are subject to change without notice. Please contact us for a current quotation. Prices are exclusive of any taxes, freight, customs duties, import duties, levies, and impositions that may be applicable. All prices are quoted in US Dollars ($USD). In the event a pricing error is made, SCP shall maintain the right to refuse or cancel any order placed at an incorrect price. If the order has already been paid, SCP will issue a credit or debit to our customer’s account in the amount of the incorrect price.

Sales Tax Liability – All orders shipping to or within the states of Florida and Texas are subject to sales tax unless a valid Exempt Tax Certificate is provided to SCP in advance. For international customers exporting outside the USA, the delivery address in the USA can only be to a licensed freight forwarder, with the address verified. If an international customer requires the order to be delivered to a non-licensed freight forwarder or other location with the USA or Canada, sales/custom taxes may have to be charged and paid in advance. International buyers need to check with their local customs and tax agencies prior to purchase as they may be required to pay customs duty and taxes at the time of importation.

Payment Terms – All orders must be pre-paid before shipping unless trade credit terms have been arranged in advance with SCP’s Credit Department. In such a case, payment terms shall be set forth in the Credit Agreement. SCP may accept order prepayment by credit card. Customers wishing to prepay by credit card must have submitted a completed SCP Credit Card Authorization Form. SCP-approved credit cards are VISA and Mastercard only.

All order payments must be in $USD only. All international orders require prepayment in $USD by bank wire transfer or pre-approved credit card unless Trade Credit Terms have been preapproved. Credit Card Payments on international orders may be subject to additional charges. Upon confirmation of the order, SCP will provide Purchaser with our Bank Wire Instructions. For international orders under $1,500.00usd, a $50.00usd wire transfer processing fee may be charged.

SCP will reserve stock for 48 hours on orders awaiting payment funds. Orders will be canceled after 10 business days if funds have not been received.

Minimum Order – The minimum order is $100 usd for all authorized stock products from SCP USA warehouses.

Freight Terms – All SCP USA warehouse orders are quoted EXW SCP Warehouse Florida or Texas. Customers may arrange to have their order shipped by their freight forwarder or on their courier account. International orders may be shipped from Florida, Texas, or the Netherlands (See SCP Europe Terms and Conditions of Sale). All orders will be shipped with freight charges prepaid and charged to Purchaser unless other terms have been arranged in advance.

In all cases, title shall pass upon delivery to the carrier at point of shipment and thereafter all risk of loss or damage shall be upon Purchaser (without regard to which party pays for the shipping costs). Our responsibility for shipments ceases when the carrier signs the Bill of Lading. In-stock standard products are normally ready for shipment within 24hrs after receipt of the Purchaser’s payment. Delivery dates provided in advance are estimates only and shall not represent fixed or guaranteed delivery dates.

All shipments are reported in the number of pieces (i.e. cartons, spools, etc.), never skids. Please ensure the count of pieces is correct upon receipt. Damaged shipments and shortages must be signed and acknowledged by the carrier’s driver. All claims for lost or damaged shipments must be made directly by the Purchaser to the delivering carrier at the time of delivery. If you give the carrier a clear receipt for goods that have been damaged or lost in transit, you do so at your own risk and expense. If a concealed loss or damage is discovered, notify the carrier at once and request an inspection. Each carrier has a minimum timeframe for filing a concealed damage report. In addition to the carrier notifications above, please contact SCP with the details on any damaged or shorted shipments.

FREE FREIGHT PROGRAM – Packaged/Shipped Orders from an SCP warehouse location may be eligible for Free Delivery within the continental USA and Canada if that packaged/Shipped order meets a certain minimum $USD value as determined by SCP. The method of delivery for Free Freight/Delivery orders is determined solely by SCP and is usually standard ground or LTL shipping.

Free Freight Eligibility:

  • $2,000usd or greater for Packaged/Shipped orders delivered within the State of Florida and Texas,
  • $4,000usd or greater for Packaged/Shipped orders delivered within the continental United States,

The above program is based on business-to-business deliveries. Lift-Gate, Residential Deliveries, and all other requested options will be billed to the customer. Please inquire if your order is eligible for Free Freight Program at the time the order is placed. Eligibility or adjustments will not be made AFTER the order is shipped.

Returns – Return of any product must be authorized in advance by SCP and must be submitted on SCP’s Return Material Authorization (RMA) Form. Purchaser is responsible for all freight costs associated with a return and the return is subject to a restocking charge. See SCP’s Return Policy for details.

Backorder Policy - If an item is out of stock, we put the item on backorder. Unless otherwise instructed, partial orders will be processed, shipped, and invoiced accordingly. We do our best to ship your backordered or preordered product to you as soon as possible. Some items are unpredictable as to the date of delivery, so please call us if you have any questions or if you wish to cancel a backorder.

Warranties – Structured Cable Products, Inc. warrants to the End-User that its products will be free from defects in materials and workmanship. Liability is limited to the repair and replacement of defective goods. SCP offers several warranty programs: 60Day Risk-Free Limited Warranty; our Lifetime Limited Warranty on bulk cables; and other warranties as may be available. See our Warranty Statements for full details.

Errors and Omissions – SCP makes every effort to ensure the accuracy of the information published on our website, catalogs, advertisements, and other distributed material. However, SCP will not be liable for any technical inaccuracies or typographical errors.

Force Majeure – SCP shall be deemed not to be in breach of any contract to the extent that it is prevented from or delayed or hindered in complying with what would otherwise be its obligations thereunder by any circumstances which are beyond its control or which it could not reasonably be expected to control.

Governing Law – The Terms and Conditions will be governed by and construed in accordance with the laws of Broward County, the State of Florida, and the applicable laws of the United States.

Severability – If any provision of the Terms and Conditions, or parts thereof, shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired.